NHTSA Complaint #11554655 — 2016 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11554655
Vehicle 2016 VOLVO XC90
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The DIM (driver/driving instrument module), also known as the dashboard, on my vehicle suddenly stopped showing anything (speed, gas or battery charge level, etc.) recently, although there is still power (I could see the background lighting in the dark) and the vehicle can still be driven. This is certainly a severe safety issue. I had my vehicle checked at a Volvo Dealership shop; their diagnosis concluded that the entire DIM needs to be replaced; software update alone won't solve the issue. I shared this issue at a social media site (Volvo XC90 Owners Club at Facebook) and several others said to have had the same or similar issues with the DIM. I'd suggest Volvo to recall this safety issue.

Related Complaints for the 2016 VOLVO XC90

Other ELECTRICAL SYSTEM Complaints

#11683113 SRS warning light and was told that is is due to a faulty misassembled wiring in the seat harness. Possibility of the...
#11654041 The contact owns a 2016 Volvo XC90. The contact stated that water had been leaking into the vehicle on rainy days. Th...
#11606575 The hybrid motor periodical will hesitate when accelerating from a stop, specifically it'll start accelerating then l...
#11578824 The car has a factory fault with the Windshield Wiper or Turn Signal contact switch, which is causing the inability t...
#11578825 Hi, I had a 2016 XC90 which has serious safety problems. The sunroof has a factory defect, leaking water into the car...

Recent Complaints for the 2016 VOLVO XC90

#11712975 ENGINE *the engine is the part that failed due to excessive oil consumption. *it became a safety risk once it started selec...
#11713040 ENGINE My vehicle was signaling me to add oil every 600 - 1000 miles around 85,000 miles. The dealership charged me for a ch...
#11694587 ENGINE On September 30, 2025, a 2016 Volvo XC90 T6 experienced sudden engine failure while driving westbound on I-75 (Alliga...
#11694587 FUEL/PROPULSION SYSTEM On September 30, 2025, a 2016 Volvo XC90 T6 experienced sudden engine failure while driving westbound on I-75 (Alliga...
#11694587 POWER TRAIN On September 30, 2025, a 2016 Volvo XC90 T6 experienced sudden engine failure while driving westbound on I-75 (Alliga...
Check any vehicle history by VIN - Free vehicle history report