NHTSA Complaint #11554639 — 2024 GMC HUMMER EV SUV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11554639
Vehicle 2024 GMC HUMMER EV SUV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Super cruise does not work. It may turn on at random for a minute or 2 and then it shuts off with zero warning and the vehicle almost comes to a complete stop. This is a huge safety concern. I took it to the dealership and they told me that this falls on GM 100% as they are being told GMs engineers are trying to find a fix but for now there is nothing they can do, I am to continue driving it knowing this is unsafe. The turn signals and Bluetooth stopped functioning for no reason which had to be fixed Battery charging module burned up at 300 miles. I asked for a buy back and GM refused. I asked for an engineer to come on site and they refused to set it up unless something else is happening as if this super cruise issue isn’t enough. I filed a complaint with the BBB hoping to get the attention of someone who would actually realize how unsafe this is and that same person from GM lied and said I declined assistance. I asked that lady for help and she stated that it would have to wait until something else happened.

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