NHTSA Complaint #11554532 — 2020 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11554532
Vehicle	2020 HONDA ODYSSEY
Component	ENGINE
Date of Incident	September 3, 2023
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My vehicle has the engine idle option and shuts the engine off when idle in traffic or at traffic lights, etc. There have been incidents where the engine doesn't just shut off but it powers off the entire car and doesn't want to turn back on. My battery is fine because i just had service done on it and they tested the battery and its 100% fine. This issue is not a battery issue for my car. I literally had PTSD when the car shut off though because it happened at a location on the roadway where i had previously been rear ended in another vehicle and after my car shut off this time - my anxiety was very high that day and i was literally shaking. I was scared not knowing what was wrong with my car.

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