NHTSA Complaint #11554520 — 2023 ACURA TLX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11554520
Vehicle 2023 ACURA TLX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My TLX Tech 2023 lost complete power while I pulled up to a busy intersection on a dark and rainy day. As a puled to stop and my idle stop enabled the car was fine. Once I tried to accelerate the car immediately went into Park from Drive. All of the controls started to blink and the car powered down like a computer system who was on 0%. I completely lost power, so that I could not even put my hazard lights on to indicate to the busy oncoming traffic that I was in danger. When the police arrived, he even tried to shift to neutral to help me roll out of the street, but the car was inoperable. I had to remain in the car due to the freezing rain and sleet. The emergency services called an emergency tow to get me out of the street and I was then towed to the nearest Acura dealership to get it reviewed. The service department indicated that they had known about the idle start/stop issue, but not on my specific model. I had my car inspected just the day before at the same dealership and there were no issues that had come up. I am concerned that this is very dangerous and leaves me in a vulnerable state.

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