NHTSA Complaint #11554475 — 2022 KIA SOUL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11554475
Vehicle	2022 KIA SOUL
Component	POWER TRAIN
Date of Incident	October 27, 2023
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Transmission issues. 10/27/23 the engine turned off on Rt93 highway in Massachusetts while in stop-and-go traffic. I put it in park, and restarted the car. It seems to accelerate fine, but is herky-jerky when slowing down. It has a rubber band effect, and threatens to stall at 22mph and 12mph when slowing down. The dealer's first appointment is 2 months out. I'll have to drive it until then. Hopefully they can update the software and change the transmission fluid. Web traffic says that "might" fix it. Super sad, love the car, but constantly stressed out when driving it.

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