NHTSA Complaint #11554247 — 2017 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11554247
Vehicle 2017 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I have a 2017 Ford F150 XLT four-wheel-drive super crew that the oil pan is now needing to be changed for a third time I first took it for its first oil change in 2018 on May 24, 2018. The oil pan was replaced again I took it for an oil change it was leaking again and was changed on March 17, 2021 now today November 8, 2023 I take it again to be have the oil changed and I find out that it is leaking again. I was informed that the dealership is not responsible to replace it a third time. This is a defective oil pan evidently for this make and model and I don’t feel it’s right that I should have to pay approximately $1200 to have it replaced for a third time, I would like to see or have someone call me to explain to me why I should be paying for something that has already been replaced twice. This is a defect and it should be a recall. The dealership said it’s not the first one that is doing this but so far no one knows who to call at Ford corporate in order to find out how to get Ford to replace it for free. I have owned nothing but Fords in my life I do all my oil changes on a regular basis at the Ford dealership. At this rate I will have to change out that plastic oil pan approx every 2.5 years.

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