NHTSA Complaint #11554127 — 2020 VOLKSWAGEN JETTA

The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 70-80 MPH, the electronic parking brake engaged independently. The message "Driver's Side Door Fault" and a message indicating that the auto Start/Stop feature was unavailable were displayed. The contact stated that the failure had been recurring while driving at various speeds, while making turns, and while coming to a complete stop. The vehicle was taken to the dealer, where it was diagnosed that the driver's side door wiring harness had failed and caused the module to experience an electrical shortage. The dealer informed the contact that the electronic parking brake had engaged because the door was securely closed while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,789.