NHTSA Complaint #11553962 — 2022 RAM 2500

On 7/29/2023 was told my Rear Differential fluid was low by a non-dealer service provider. They stated no leak was detected, but the fluid was low and they topped it off as part of their stated service. In reviewing my previous oil changes performed at dealerships it states that only an inspection for a leak was done for differential units. Which leads me to believe that the truck came from the manufacturer with the reduced amount of fluid. This could still result in failed parts due to the unit not having the sufficient amount of lubricants for 33,000 miles. Which could lead to an accident involving myself and other vehicles. Each dealer now states that it is up to me to cover the cost of having it investigated due to it not being detected by a Ram Dealership. When, in truth, it would have never been found due to their "multi point inspection" parameters. The only time it would have been detected by a dealership is after a safety incident had already occurred.