NHTSA Complaint #11553953 — 2022 RAM 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11553953
Vehicle 2022 RAM 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

11/21 purchased a 2022 Ram 2500 Tradesman level 2. Have been experiencing multiple issues since the purchase. Here is the MOST concerning at this time: On February 11, 2023 was at a stop sign when it felt like the truck was hit from behind. Looked in rearview mirror and there was no vehicle behind me. Was able to get it into a dealer on March 2, 2023 to get checked out. They only drove for one mile and stated no issue. Also stated that since no error code showed on the computer, then there is not an issue. This intermittent issue continues with multiple visits to dealerships with the same outcome: they are not able to duplicate the issue and no code is showing on the computer. My safety concern is the truck could lurch forward and hit someone walking through an intersection or another vehicle that is stopped in front of me when an assured clear distance is not possible. Or someone could think traffic was moving forward and hit me from behind. Example: during rush hour traffic assured clear distance is left, but other drivers see that as an opening and pull in front of me. Also, not everyone leaves a safe distance between vehicles. It happened 2 times on my drive last night alone. Rush hour is stressful enough without the added issue of not trusting my truck to perform safely. No warning lights or gauges show up when the issue is happening. Have engaged with Stellantis Customer Care. Was informed by one customer care associate they had a case just like this one for another customer. They did not provide a resolution to this case.

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