NHTSA Complaint #11553693 — 2018 DODGE GRAND CARAVAN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11553693 |
| Vehicle | 2018 DODGE GRAND CARAVAN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
I had bought my van in August 2022 used from a dealership and was never offered an extended warranty or anything. In January 2023 my 2018 Grand Caravan started making a noise and I thought it was the pulley. Took it to the mechanic and come to find out it was the flex plate inside the transmission. I had that fixed in January 2023 which cost $1000. There was no warning for the flex plate. Then October 18, 2023 my van again started making a noise and driving properly. I had someone look at it and was told it was low on transmission fluid. I checked it fluid on the next day and it was full. Went to drive it on October 20, 2023 and it didn't want to shift and when I was able to go the transmission didn't engage and didn't catch a gear. I was able to get around the corner and I had to pull off the side of the road. As I pulled over the transmission light ha come on. I had it towed to the mechanic shop and he confirmed that the transmission is shot and needs to be replaced.
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