NHTSA Complaint #11553593 — 2022 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11553593
Vehicle 2022 VOLKSWAGEN ATLAS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this would have been so dangerous . This car has 15K miles and things like this should not be happening. I have 5 kids and this would cause detrimental damage at high speeds. I started having brake issues (grinding noises, brake slippage etc.) only a couple months after getting the vehicle and have been to dealer several times to resolve the issues but no fix has lasted more than a couple months. I have an appointment to go in again next week to check automatic braking as well as the grinding noises again as they also happening again. Apparently faulty brakes are a known issue that VW will not fix. It was one thing to have to go into the dealership every quarter to get them replaced, but now this added issue of the automatic brake turning off makes me feel very unsafe to drive it. VW needs to do something to resolve the brake issues on the Atlas.

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