NHTSA Complaint #11553539 — 2012 TOYOTA CAMRY

I purchased my car about 4 years ago. Less than a year later after I purchased the vehicle, I took it back to the dealer informing them of the shaking or vibration. They gave the car back to me telling me there’s nothing wrong with the car. Months later I called them again for the same thing and they said the same. Not long ago, I was driving the car with my 2 year old granddaughter and my daughter, taking a turn, the lights in the dash came on and the wheel became so hard that I almost crashed because I couldn’t hardly turn the wheel. I pulled over on a very busy road Hooper Ave TR NJ. We almost got hit by the traffic because there’s no place to pull over and waited to see if it was safe to drive the car. Took the car to a mechanic and doing research he mentioned the torque converter is bad and that’s the reason why it vibrates and shakes. All along, the dealer knew about the problem and they ignored the issue. “The 2012-2014 Toyota Camry shudder that can potentially happen in these Toyota models made during these years. The shudder comes from the transmission, especially during the acceleration of the Camry models. It can be alarming for the driver and be a safety concern when the gears do not properly change during operation. When this problem persists over a significant period of time, it has the poetry to cause long-term damage to your transmission. Damage to your transmission can be costly and affect the overall performance of your Toyota.” Perhaps maybe now because I have been driving it for a while now with the same issue, believing the dealer that there’s was nothing wrong with it, that’s the problem became worse and more dangerous. Other websites say there’s a recall on the issue so I would like to get this serious issue fixed as soon as possible as this is the only vehicle available to move around.