NHTSA Complaint #11553317 — 2018 NISSAN SENTRA

I heard what sounded like rocks under my car so I took it into Firestone to have them look at it and they let me know they could not even align it because the tie rod had to be replaced. Apparently this part controls your steering and you can potentially lose a wheel while you are driving down the highway. Now I am worried and I don't dare drive my vehicle any further than necessary right back over to Firestone to have them replace it on Monday. This is a safety concern because if I lose steering and the wheel comes off in that distance of even one mile anyone in the area of such a situation could get hurt. I actually don't have much money, but have no choice but to pay to have it done. I have continually maintained my vehicle. I have not hit any rocks that would have caused this issue either. I asked Joe at Firestone what would have caused the problem and he told me simple wear and tear. I only have 27,360 miles on my car. That makes no sense to me with such a small amount of mileage that the tie rod would have to be replaced to remain safe on the road.