NHTSA Complaint #11553103 — 2017 HYUNDAI SANTA FE
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11553103 |
| Vehicle | 2017 HYUNDAI SANTA FE |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
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