NHTSA Complaint #11553032 — 2016 JEEP WRANGLER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11553032
Vehicle 2016 JEEP WRANGLER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

While driving on the highway going approximately 60 miles per hour, I felt something in the engine go quiet and I instantly had no gas pedal power. My foot was pressing on the gas pedal all the way to the floor board and the jeep would not speed up. I instantly put on my hazard lights. The jeep was still running but had no fuel power. I was unable to move over to the right lane of the highway because the Jeep was crawling to a stop and cars were flying past me in the right lane. No warning lights or check engine lights ever came on. My daughter was in the Jeep with me. She called 911. The Jeep came to a complete stop and died. We were stuck in the vehicle and could not exit because cars were speeding past us on both sides of the vehicle. We were almost hit from behind by a semi trailer. It swerved to the right lane at the last moment. We called 911 again and they said police were on the way. A vehicle stopped in the right lane and let my daughter and I exit the Jeep on the passenger side. My daughter was crying hysterically because she was so shook up from almost being hit by the semi trailer. Police finally arrived and called a tow truck. The Jeep was towed to the dealer where it was purchased. The service department inspected the Jeep. Said the Jeep did not register any codes. It started and was driving normal. They say it could be the fuel pump. I’ve ordered a fuel pump but it is unavailable at this time. Not sure when it will come into the dealer. In the meanwhile, I’m terrified that this will happen again. I will not be driving it on the highway at all and will only drive it when necessary to run errands. The vehicle has not been inspected by anyone other than the service department at the dealer where the Jeep was purchased.

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