NHTSA Complaint #11553002 — 2014 MAZDA MAZDA2

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11553002
Vehicle 2014 MAZDA MAZDA2
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May 2016. Mazda however says that my VIN does not qualify even though the build date range does show its covered. The problem at first was noted by the Kent Mazda dealership in 2019 but said the vehicle's small framing could cause this. This vibrating has become more clear and causing my vehicle to shake violently when steering. It has made me very fearful as each mechanic I take it to cannot find the source of the issue and overlook it. Mazda Corporate has not been helpful and overlooks the safety as it is something I've brought up to them. The original recall is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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