NHTSA Complaint #11552979 — 2012 FORD FUSION

Power steering failed and we were stranded 300 miles from home. Repair completed 6/19/23 Safety of myself and others was at risk due to the fact this was a known FORD problem for many years. On this trip, I drove over 600 miles to pick up my stranded husband (his truck also failed), I drove over the Mackinaw bridge, many other roads and this issue could have resulted in serious injury or death. (please see details on attached summary) Fortunately, the failure occurred as i pulled into the motel parking lot. The repair was done, which took one month, while I had no vehicle to drive. Problem confirmed by FORD dealership who repaired. My car was in at the Ford dealership for various maintenance and repairs with no mention of this known problem many previous times over the years of ownership. There were no warning lights or other symptoms prior to the failure.