NHTSA Complaint #11552917 — 2023 LEXUS RZ

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11552917
Vehicle 2023 LEXUS RZ
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are misrepresented by Lexus. On Oct.13 Lexus inspected the car and Please see the attached file. The guy says that this car cannot be in highway or freeway. He says that Avoid relying on the displayed possible driving distance. I paid close to $80000 including warranty and they took my car for 29900. I want my money back or they have to give a car that would not be like this.

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