NHTSA Complaint #11552819 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that an independent mechanic had performed a replacement of the inner and outer tie rods, the wheel bearings, and other unknown parts. The contact stated while starting the vehicle, the ABS, traction control, Hill Assist, and instrument panel warning lights illuminated. Additionally, the contact stated that she was unable to drive uphill, and the vehicle swayed while coming to a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS sensor had failed. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was no longer covered under Ford Campaign Number: 14N02. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 230,000.