NHTSA Complaint #11552789 — 2009 HYUNDAI SANTA FE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11552789
Vehicle 2009 HYUNDAI SANTA FE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Took my car in for repair because I was told that my power steering pump and gaskets were bad. Upon further investigation it wasn’t neither. It was the power steering hose that goes from the power steering to the racket pinion. Both of the hoses had holes in them and were rusted out. Here Hyundai upgraded the power steering pump because of problems and I was never notified about the upgrade and you cannot purchase the hoses needed you have to purchase a whole new power steering pump that I don’t need. The airbag light is on and I couldn’t even order the airbag it was on back order when asked. The seat belt on the right passenger side in the back will not lock in place due to I don’t know what. Campaign 947 the under body corrosion treatment didn’t protect what it was suppose to causing my frame and control arms to go bad. I have had to replace upper and lower ball joints more than 4-5 times since I purchase this vehicle new from the dealership.

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