NHTSA Complaint #11552393 — 2017 HONDA CR-V

My Honda 2017 CRV, EX AWD Touring was serviced for oil change, transmission fluid change and complementary 20-point check on August 8, 2023 by Honda Dealer. Unintended sudden acceleration caused accident at a speed of less than 5 miles while parking the car in empty library parking lot Oct 22, 2023 collision summary: As I was parking the car I turned into an empty parking spot with a speed of about 3 to 4 miles. A Sudden burst of unintended acceleration as I turned to park caused high speed and my car hit a car parked on the opposite side, not in front but adjacent parking spot. This sudden unintended burst of acceleration so quick and forceful that as my car hit the car on the front bumper of parked car. The collision deployed the airbag. I was shaken and traumatized momentarily. I avoided bigger collision and managed to stop the car some 15 ft ahead in the empty space. The door opened only halfway due to damage on front side near drivers door. There was smoke inside the car that scared me. I was shaken and managed to come out safely. I went inside the library and called my daughter. My daughter called 911 to report about the accident to the police. The police and medical emergency came within 15 minutes. I told them that I am alright and no injuries of any type occurred. The policeman was also surprised by this unusual collision in an empty parking lot. After going over the accident he told me that he will not give me a ticket for this incidence. I provided detailed information of patrolman (name, phone number, email) to Jasmine in Honda headquarter office in Torrence CA. I reported issues of my 2017 Honda to Honda Dealer and Honda Office in Torrence, CA on June 27, 2019. No action was taken than. It must be investigated. My car has done only about 25,000 miles, serviced by Honda Dealer, I have a clean driving record since last 25 years. I am scared to drive after the sudden acceleration incident. I am asking Honda to give a replacement car and compensation.