NHTSA Complaint #11552220 — 2020 TOYOTA HIGHLANDER HYBRID
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11552220 |
| Vehicle | 2020 TOYOTA HIGHLANDER HYBRID |
| Component | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
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