NHTSA Complaint #11551691 — 2023 TESLA MODEL Y

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11551691
Vehicle 2023 TESLA MODEL Y
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My husband and I were driving from Cincinnati Ohio to Harrisburg, PA on Monday, Oct 16, 2023 on the highway (turnpike). At least four times the car tried to kill us by starting to slam to a stop ON THE HIGHWAY when using cruise control. Fortunately each time there were no cars immediately behind us or we would have had a major accident. We stopped and called Tesla in Mechanicsburg who consulted with someone on another line. We had both hands on the steering wheel and were doing everything correctly. They concluded that it was either the car sensing we were driving near mountains, or around curves. it happened once with a mild curve but the other times the road was straight. There was a small drizzle of rain (they said it could be rain) or they also said it could be sun. At this point I said "this is ridiculous as how can we drive this car to Florida (in the sun) if this might happen. Their conclusion: Take it off cruise control. We did and continued home but it is ridiculous that we cannot use the cruise control for fear of it happening again! And they said risks include mountains, rain, sun and curves in road. These conditions are the conditions almost everyday for most people in Pennsylvania! If there had been a truck behind us or a car, we would be dead.

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