NHTSA Complaint #11551376 — 2021 HONDA ODYSSEY

The rear view mirror on the windshield After I had the service work done for the recall, The rear view mirror on the windshield keeps breaking and hanging down. This causes hazardous conditions while driving. I took the vehicle for an oil change, and to correct the recall problem. The mirror fell apart and hung from the windshield shortly after that. The shop has confirmed that this is the part they worked on for the recall. Bisbee Honda of Danville, VA, has attempted to fix the problem 3 times. They have only been able to “stick it back together”. It causes a safety hazard as it cannot be adjusted. Meanwhile, per the service department, they initially ordered the wrong part, and failed to call me when it arrived. The (hopefully) correct part is now in backorder and per the service manager, it could be days, weeks or months. I guess it’s stuck back up with super glue or Velcro and I’ve been advised not to touch it…