NHTSA Complaint #11551284 — 2017 KIA FORTE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11551284
Vehicle 2017 KIA FORTE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Headlights started to flicker off and on after using the blinkers. Just randomly. The alarm won't arm or disarm unless I put the key into the ignition, the alarm (and horn) is set off, I have to take the key out and disarm the alarm it with the remote. The car still starts, all the alarm does is make noise. The dashboard displays FUSE and the clock is always displayed at 1:00 when I start my car. They couldn't diagnose my car when I Took the car in for a recall software update, after the update hours later the headlights and dashboard lights turned off while I was on the freeway-no blinkers used when this happened. It happened several times after that. The dealer said they would need to keep my car and though it is under the extended warranty I pay for, there wouldn't be a rental car until it was diagnosed and if it is covered then they would reimburse me or my car rental. I had to wait several weeks until I could get an appointment, and my own car rental. Now the dealer said they couldn't find anything wrong. They kept the car because they had not addressed the inside fuse display on dashboard, clock, or alarm issue.

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