NHTSA Complaint #11551062 — 2023 RAM 2500 EXTERIOR LIGHTING

Complaint Details

ODI Number	11551062
Vehicle	2023 RAM 2500
Component	EXTERIOR LIGHTING
Date of Incident	September 1, 2023
Date Filed	October 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Randomly, when powering up the vehicle, the instrument cluster emits a very bright light on the left side only. This light cannot be dimmed or turned off with the lighting controls. As a result, driving at night is dangerous with a bright light stuck on directly in front the driver. Normal functionality is for a dim accent light to show on both sides of the dash (and is controllable via a dimmer). When the problem occurs, I'm forced to drive with less than ideal visibility. Please review attached photos.

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