NHTSA Complaint #11550853 — 2008 BMW 760LI

The contact owns a 2008 BMW 760LI. The contact stated that the four doors of the vehicle failed to latch securely when closed. The contact stated that the door handle also failed to return to the original position while closing the doors. Additionally, the contact stated that while driving 20 MPH and making a right turn with his stepdaughter in the rear middle seat, the rear driver's side door opened inadvertently. The contact pulled to the side of the road and closed the door. The manufacturer was notified of the failure and referred the contact to the dealer who previously performed the recall repair under NHTSA Campaign Number: 17V328000 (Latches/ Locks/Linkages) at 80,000 miles. The vehicle was taken to the dealer, where it was determined that the door handle cables were stretched, and the contact was informed that the failure was not related to the recall. The contact believed that the failure was related to the recall or that the dealer had caused the failure while performing the recall repair. The vehicle was not repaired. The failure mileage was approximately 82,000.