NHTSA Complaint #11550768 — 2017 HYUNDAI SANTA FE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11550768
Vehicle 2017 HYUNDAI SANTA FE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Morning of October 16th, wife said engine "clicked" at start and then stopped at idle. I checked oil as it had been changed week prior and all levels were normal, then performed diagnostic with Carista tool and app, no codes. That evening while on the way to my 4 year olds practice, the car stopped in a lane of travel on a main cross town thoroughfare in Charlotte NC in rush hour, my wife, 4 year old, and 1 year old in the car. No light or indicators AT ALL ever came on NOTHING, no check engine light, nothing. Had it towed to local shop and he said this is the 10th or 11th Santa Fe we have seen with the V6, it most likely is the motor. So he does prelim diagnostic and suspects a thrown bearing and recommended we tow to Hyundai dealership, just at 70k, how is this possible? We are second owners and our VIN does not qualify for campaign 168. Shocking to now realize this appears to be an ongoing issues with this engine

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