NHTSA Complaint #11550767 — 2015 BMW I3

The contact owns a 2015 BMW I3. The contact stated that after turning on the fan, there was plastic particles blowing out of the vents. The contact stated that the check engine warning light was illuminated. The contact stated that the particles were blowing out of the vents while activating the A/C or the heater. The contact stated that the failure became a recurring failure, and the vehicle was towed to the dealer. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the A/C compressor needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the check engine warning light illuminated again. The contact had the vehicle towed back to the same dealer who diagnosed and determined that a component of the A/C system that cooled the electric hybrid battery needed to be replaced. The contact was advised by the dealer that the repair needed to be completed due to the risk of the battery overheating and catching on fire. The vehicle had been repaired; however, the contact was afraid of driving the vehicle. The manufacturer had been informed of the failure and the contact was advised that this was normal wear and tear of the hybrid battery system. The failure mileage was approximately 80,000.