NHTSA Complaint #11550695 — 2021 FORD ESCAPE STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11550695
Vehicle	2021 FORD ESCAPE
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 13, 2023
Date Filed	October 18, 2023
Mileage	43,294 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2021 Ford Escape. The contact stated that when he was exiting the vehicle and opened the front driver's side door, he heard a popping sound. The contact stated that the front driver's side window was inoperable, the window would not go up or down. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured check arm. The vehicle was not repaired. The manufacturer was made aware of the failure and they provided no assistance. The failure mileage was approximately 43,294.

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#11642758 — February 14, 2025 — The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver...

#11581880 — April 9, 2024 — The contact owns a 2021 Ford Escape. The contact stated that when the driver's side door was opened, there was a loud...

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