NHTSA Complaint #11550486 — 2020 AUDI S7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11550486
Vehicle 2020 AUDI S7
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

TODAY, I was driving my vehicle when I got multiple warnings including a “electrical failure, ABS failure, start stop failure.” I was on a stretch of road where I could not safely remove myself from traffic and was forced to proceed. Within 5 minutes of receiving the error messages my car shutdown and I was unable to control the car. Horrifying experience. By the grace of god I was able to get the vehicle to the side of road where I had to wait for extended period of time to get a tow vehicle that could accommodate my vehicle and have the vehicle towed to my local dealership. I have just learned that what I experienced is a “known problem,” and that there are a massive amount of Audi’s that are impacted by this “alternator issue.” What I also learned due to this widespread problem, parts availability are extremely limited and the waiting period for my car just to get the parts could be in excess of 6-8 weeks. I also learned that the part replacing the failed alternator is the EXACT same alternator in my vehicle presently and there has been no FIX provided so the chances are what I experienced today can most likely occur again once the replaced alternator fails. I never ever what to go through what I went through today ever again.

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