NHTSA Complaint #11550398 — 2021 BMW R 1250 RT

Page 67 of the BMW Motorad Owners Manual describes operation of the "self," cancelling , "Comfort turn indicators" as follows: After the turn signal is pushed to the right or left, the turn signal indictors automatically turn off under the following conditions: -Speed is under 18mph; after a distance of 165Ft is covered. -Speed is between 18 mph and 60 mph: after a speed dependent distance is covered or during acceleration. -Speed is above 60 mph: after turn signal indicator flashes five times. The turn signals don't turn off as described above. The auto cancelling signals only turn off after a distance of approximately 1500 feet regardless of speed. This can create a dangerous situation as oncoming traffic expects you to turn the motorcycle but you intend to go straight as the turn signal indicator remains on unless you remember each time the turn signal is activated to manually cancel it. I have been to MAX BMW Motorad dealer in Connecticut for 3 attempts to remedy the electronic issue to no avail. They stated all they can do is set the distance to cancel. (1500feet). The cancelling feature as a function of speed cannot be corrected. Hopefully no rider will be injured or die when the system doesn't work as specified in the owner's manual and the "auto," cancelling signals don't auto cancel causing confusion of a car operator to not understand the intent of the motorcyclist to go straight vice turning.