NHTSA Complaint #11550102 — 2017 FORD ESCAPE
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11550102 |
| Vehicle | 2017 FORD ESCAPE |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 22,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2017 Ford Escape. The contact stated that the tailgate failed to remain closed. The tailgate also occasionally failed to open as needed. The gate-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who was unable to assist. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,400.
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