NHTSA Complaint #11550072 — 2019 MERCEDES-BENZ A 220 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11550072
Vehicle	2019 MERCEDES-BENZ A 220
Component	ELECTRICAL SYSTEM
Date of Incident	October 10, 2023
Date Filed	October 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The display screen of the driver's seat was damaged due to the automatic update last month. The dealer told me to replace the display screen for US$2,000. After I agreed to pay, I was told that the central control display screen was broken again and needed to be replaced for nearly US$7,000. I refused the dealer. However, the central control display screen was still good originally. Now the main driver does not have a display screen, and even the central control screen is damaged. The central control screen is damaged due to their operation. How should I protect my rights in this situation?

Related Complaints for the 2019 MERCEDES-BENZ A 220

Other ELECTRICAL SYSTEM Complaints

#11673239 — July 14, 2025 — I have had numerous issues with my 2019 A220. At 92k mi my cylinder head had to be replaced. My check engine light ca...

#11605903 — August 1, 2024 — My screens have gone black and will no longer turn on. I cannot see how much gas I have or how fast I am driving.

#11585251 — April 25, 2024 — The component or system that failed was the MBUX Hard Disk Drive (Part#: A0009062711). My car is available for inspec...

#11580830 — April 3, 2024 — The moonroof is not working properly the shade part gets stuck and won’t open completely it gets to certain point and...

#11559413 — December 11, 2023 — On 03/10/23, I contacted the Mercedes-Benz service department regarding the black screen on the driver's side display...

Recent Complaints for the 2019 MERCEDES-BENZ A 220

#11701972 — ENGINE — November 29, 2025 — Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting...

#11701972 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — November 29, 2025 — Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting...

#11701972 — SERVICE BRAKES — November 29, 2025 — Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting...

#11697271 — AIR BAGS — November 3, 2025 — Srs light on Mercedes told me no recalls

#11693128 — FUEL/PROPULSION SYSTEM — October 13, 2025 — While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the ve...