NHTSA Complaint #11549959 — 2018 THOR MOTOR COACH HURRICANE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11549959
Vehicle 2018 THOR MOTOR COACH HURRICANE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

In November 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. Then we discovered the wall on the front passenger side of the Motorhome had pulled away from the floor and left an inch gap between the floor and the wall. We were able to temporarily fix it until we arrived home and it sits in our driveway. Thinking maybe the broken brackets had caused the problem we removed the trim on both sides of the front. On the passenger side we found the screws were all broken off or pulled through the wall. On the drivers side it looks like it had already been fixed once, it was full of holes and there were two different types of screws. Watching a video of a similar fix on a Thor Challenger, whose drivers side wall pulled away he said according to Thor the screws should be 4 inches apart. The screws on our Hurricane we about 8 to 10 inches apart. I’ve included pictures of the broken brackets, and the opening between the floor and wall. The program wont let me include more than 3 pictures, but I have pictures of the holes on the walls we found after taking the trim down and the broken screws. I also have a video of the wall moving as we are driving down the road. We called Thor and they said our motorcoach is out of warranty and there are no recalls on the Hurricane. I do know Thor has a recall for the same issue on a different model, but they said it doesn’t pertain to the Hurricane. If the fiberglass nose had fallen off, it would have caused a serious accident.

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