NHTSA Complaint #11549920 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11549920
Vehicle	2019 KIA SOUL
Component	ENGINE
Date of Incident	September 2, 2023
Date Filed	October 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I am burning through oil, adding approximately 1-2 qts a week. This, in addition to my regular oil changes that I do every 3-4,000 miles. I use a synthetic blend for high mileage. I was informed that the type of engine installed (Nu 2.0 GDI engine) is the reason for the car burning oil. Twice in the last 8 months, I went to get my oil changed and was informed that I had no oil. I have yet to see the oil pressure light illuminate on my dash when my oil has been that low. My oil changes average about $80 every 3 to 4000 miles. However, in addition to the cost of my oil change, I’m having to add one to 2 quarts of oil averaging an extra $14 every week. This is starting to eat into my wallet and Kia needs to do something about their engines.

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