NHTSA Complaint #11549845 — 2021 TOYOTA COROLLA

Primewell PS830 205/55/R16 - These tires were discontinued by the manufacturer one or two years ago and replaced with an upgraded tire because of tread skid and wear issues. The tires were on a Certified Used Toyota Corolla I purchased on September 29, 2023 from Toyota of Lincoln Park, Chicago, IL. I mentioned on the test drive that the brakes were making noise at every stop, with an occasional thud sound. The salesman, Dustin Dolan, first told me the noise was because the car hadn't been driven recently, then that the noise was normal and then that he agreed the sound wasn't right. He said he'd have the brakes "looked at." They weren't. The car consistently made skidding noises when braking. The dealer continued to tell me the brakes were fine and the tires were fine because they would never sell at car with unsafe tires. I also found a slit in the rear passenger sidewall. Took car to a reputable dealer. They found the tires with uneven wear and choppy condition. They also discovered rusted rotors. They repaired the brakes and replaced the unsafe, discontinued tires with new tires.