NHTSA Complaint #11549744 — 2020 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11549744
Vehicle	2020 TESLA MODEL 3
Component	VISIBILITY/WIPER
Date of Incident	October 1, 2023
Date Filed	October 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The automatic windshield wipers are not picking up rain - at all. Living in a raining area, it caused me to no have clear visibility and on the Tesla you have to manually change the mode on the screen, which causes you to take your eyes off the road. Tesla has known about this but not issued a warning (See screenshot from tesla service agent). Luckily an accident didnt occur but this is an overall safety issue.

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