NHTSA Complaint #11549707 — 2019 HONDA RIDGELINE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11549707
Vehicle 2019 HONDA RIDGELINE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I have been to my Honda dealership four times for transmission issues and on the fourth trip to the dealer they were finally able to confirm the problem. My 2019 Ridgeline will kick/buck at about 27 miles per hour and will not shift into higher gears as I gain speed. When this occurs, my engine will operate at 4,000 RPM on the highway. There warning lamps when the transmission starts acting up. The some or all of the lamps will stay on for on or several days at a time and these include: Emission Systems Problem, Transmission Systems Problem and Blind Spot Info System Problem. My safety is at risk due to the fact the transmission does not shift and bucks and I cannot potentially accelerate in a normal manner which could lead to an accident. They have diagnosed the problem based on a computer code from the car to the service department. They say the part is on backorder and they do not know when it will be available. Could be up to six months. I have looked on the internet and have found many Ridgeline owners complaining of the same issue for the 2017-2019 model years. When I brought the car in for service the first two times I was under extended warranty and now they say I may not be covered because they could not detect it. I guess mechanics now rely on computers and do not accept the work of the owner as to the problems being experienced. The problem is the Pressure Control Valve Code # P0776

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