NHTSA Complaint #11549683 — 2013 NISSAN ALTIMA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	11549683
Vehicle	2013 NISSAN ALTIMA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 15, 2023
Date Filed	October 12, 2023
Mileage	100,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle made an unusual sound and stalled. The contact stated she was able to drive the vehicle to the shoulder of the road and then the vehicle lost motive power. The contact stated the vehicle would not restart. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed transmission. The transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,200.

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