NHTSA Complaint #11549639 — 2017 HYUNDAI SANTA FE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at approximately 65 MPH the vehicle had begun to make an abnormal banging and knocking sound from the engine compartment. The contact pulled over, turned the vehicle off, and checked under the hood for any debris or loose engine parts that could account for the banging sounds. The contact turned the vehicle back on normally and there was no engine noise, however when he placed the vehicle into drive (D) and depressed the accelerator the loud banging noise started. The contact stated no warning light was illuminated. The contact drove the vehicle back to his residence and checked the oil and noted that the dip stick showed no oil at the tip. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.