NHTSA Complaint #11549591 — 2017 HYUNDAI SANTA FE

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated when checking his oil he observed that the level was very low. The contact stated that he had noticed that when he was accelerating he would hear an abnormal knocking sound from the engine. The contact stated that he checked the oil and again saw that the level was dangerously low. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the PCV valve needed to be replaced. The vehicle had been repaired, however, the heavy oil consumption continued. The contact had an oil consumption test run and was advised that the vehicle was not at the threshold for engine replacement. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.