NHTSA Complaint #11549364 — 2023 HYUNDAI SONATA

MY 2023 HYUNDAI SONATA LIMITED HAS AN ISSUE WHERE WATER ENTERS THE REAR LEFT DOOR AND GETS TRAPPED BETWEEN THE LOWER DOOR SEALS. WATER POURS OUT WHEN THE DOOR IS OPENED. A GOOGLE REVIEW OF "SONATA REAR DOOR LEAK" SHOWS THIS IS A WIDE SPREAD ISSUE WITH THIS DOOR AND CAR MODEL. IF THIS WERE TO OCCUR IN A NORTHERN CLIMATE THE DOOR WOULD HAVE ICE COLLECT BETWEEN THE DOOR AND DOOR SILL AND PREVENT THE DOOR FROM OPENING IN AN EMERGENCY. GOOGLE SHOWS NUMEROUS PEOPLE HAVE TRIED TO GET THIS ADDRESSED . MOST WITH NO SUCCESS FROM HYUNDAI. I HAD TAKEN MY CAR TO COCONUT CREEK HYUNDAI IN COCONUT CREEK FLORIDA IN AUG 2023 AND WAS TOLD "THIS CONDITION IS COMMON TO THE MODEL". NO FIX ATTEMPTED. I ESCALATED TO HYUNDAI USA, AND THEY LITERALLY STATED THEY CANNOT SUPERCEED THE DEALER AND TO TAKE THE CAR ELSEWHERE. THEY IGNORE THE DOOR ISSUE AND ALSO STATED ON RECORDED CALL ( THEIR RECORDING) THAT THIS CONDITION IS COMMON TO THE MODEL. I FEAR THE FIRST ACCIDENT THAT THE DOOR CANNOT BE OPENED DUE TO INTERNAL ICE COLLECTION. PLEASE JUST GOOGLE "SONATA WATER IN DOORS" TO SEE HOW COMMON THIS IS!