NHTSA Complaint #11549313 — 2023 FORD MUSTANG MACH E

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11549313
Vehicle 2023 FORD MUSTANG MACH E
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

VIN # [XXX] have turned up is if I start my new 2023 mustang Mach-e at home without anyone in the rear seats. When I pick up children, it does not recognize. They are now in the rear seats i.e. seatbelt warnings. Our children picked up from daycare left in a hot car, so what I’m saying in a nutshell is once I leave the residence with only me in the vehicle, and I add additional passengers the seat monitors do not detect anyone being in the rear seat until the seatbelt is fastened, if the seatbelt is not fastened, it has no clue in the rear of the car which is annoying because it constantly asked me to check the backseat, but it only does this if someone has been in the car when it was started originally before it left its origin destination This is a huge issue and should be reported to the NTSB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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