NHTSA Complaint #11549230 — 2017 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11549230
Vehicle	2017 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	October 6, 2023
Date Filed	October 10, 2023
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the TIPM panel had failed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

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