NHTSA Complaint #11549120 — 2018 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11549120
Vehicle	2018 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	October 2, 2023
Date Filed	October 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Both of my passenger sliding doors failed, resulting in both of them opening while driving with my children in the back seats. In August 2022, my driver side passenger door swung wide open while I was driving the car, with the error on the dashboard showing door open. Took the car to Honda Dealership, who stated that the door latch failed and replaced the door latch. Now, a year later, in October 2023, the same issue happened on the passenger side. The door swung wide open while driving, with the same error appearing on the dashboard. This time, Honda refused to fix it and demanded that we pay $800 for the fix. How do latches on both doors fail?

Related Complaints for the 2018 HONDA ODYSSEY

Other STRUCTURE:BODY Complaints

#11701853 — November 28, 2025 — A problem with the frame of the van in the rear/above the liftgate not being properly welded created leaking/malfunct...

#11684222 — August 31, 2025 — The sliding doors will not open at intermittent times. Warnings will flash off and on about door error but not consis...

#11679342 — August 8, 2025 — Water intrusion, verified by observation/application of water. The leak resulted in water dripping on the Tailgate/Li...

#11668905 — June 24, 2025 — Crack in body seam above driver and passenger side of the tailgate AND underneath the roof rail cover caused water le...

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