NHTSA Complaint #11549043 — 2014 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11549043
Vehicle 2014 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

Purchased car used in April 2020. Noticed the first month issues with oil consumption. In December 2020 the dealership replaced the motor with a “new” motor and the car also needed a new catalytic converter. Warranty on “new motor” was 3 month or 3,000 mile warranty. Car mileage was 121,000 when motor was replaced. Now motor is at around 150,000 and motor stopped while driving. Everything in the car completely shut down on me while I was on the road. Both motors would consume all my oil within 1,000 miles. No one could tell me where the oil was going or what was continuing to happen to the catalytic converters. Purchased a brand new motor with 0 miles on it for $5,800 not counting cost to have it installed. Also had to purchase another catalytic converter. Since I have purchased this car no low oil light or anything to warn me about the oil has never came on in the car. One time 700 miles after changing the oil, I checked the oil on my own, no lights or anything, and there was not a drop of oil in the car. This car is dangerous. People need to be warned before they purchase one that there are no warnings on the oil or the motors. This car has been a nightmare since I purchased it and I’m stuck with it because of being “upside down” on the vehicle and having to pay out of pocket for so many repairs.

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