NHTSA Complaint #11548980 — 2020 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11548980
Vehicle 2020 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Daughter was driving vehicle on the morning of September 15, 2023, when smoke came from under hood. Immediately pulled over and engine was engulfed in flames. Got out of vehicle and moved a safe distance away as glass started to break and fire department arrived on scene. Picked up vehicle on September 12, 2023, after having the thermal control valve replaced (warranty) but after doing research there are other components that also had to be replaced (fuel line, etc) as part of this repair. Noticed there have been other vehicles with recall due to thermal control valve just nothing on the Subaru Forester. Completely traumatized as the vehicle was gone in a little over 3 minutes. Have been in contact with Subaru but no resolution on what they believe caused the car to catch on fire. Did authorize them to get “black box” on September 29, 2023.

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