NHTSA Complaint #11548774 — 2023 NOVAE SURE-TRAC
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11548774 |
| Vehicle | 2023 NOVAE SURE-TRAC |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.