NHTSA Complaint #11548765 — 2013 HYUNDAI ACCENT

Bought my car in 2021 and had actuators for windows replaced, now in 2023 I need passenger actuator replaced again. My heater is stuck on 4 and continuously blows and cant be turned off. The summer was ok but wasted gas because I had to have the air conditioner on or else eventually nothing but heat will blow out and so its not in my face the air has to blown in "feet" only mode and eventually starts to really burn while I'm driving. No coverage cause its considered "cosmetic" even though the whole panel needs to be replaced not just the knob. My car is also apart of the Hyundai recall #251 but when calling my local dealership they told me I had no remedy for any type of recall so that ment I had no recall. I called Hyundai Customer Service and asked about the notice to dealers, the notice lets dealers know that owners of effected vehicles are eligible for substitute transportation if they do not want to continue driving their car. I let him know what my local dealer told me, and how she didn't even let me know about the recall or the alternate transportation choice that's available to me and he just told me that they know about the recall so they should help just ask for a manager next time. I have my check engine light on now after hearing a ticking noise like other complaints, hot air constantly blowing and now I have to worry that whatever is wrong could also effect the problem that is considered to be likely to cause my car to catch fire! Please let dealers know just cause there's no remedy yet for the recall, please at least let people be aware that they are at risk of having their car catch on fire especially when they call and ask specifically for the information!